Status update. I decided to do a factory restore stayed with v5.054 FW (TVP4). Re-installed all apps including the VPN Unlimited client. The restore resolved VPN client connective issue error message "VPN service was not started due to internal exception". However, I notice this client software is buggy as mentioned earlier. For example, if one alter the DNS network setting which could cause the VPN client to disable result having to restore again in my case.
Thank you so much Padman for willing to make a video on the openvpn with VPN unlimited. I'm thinking the main key to configure a 2nd router with VPN unlimited is to purchase a router that comes with the PPTP/L2PT functions? I think it would be extremely helpful to do a video on how to flash the router firmware with dd wrt.
go to openvpn app
menu->import->import from sd card
point to root->storage->external storage->sda1-> selec one of the profile you save in the usb
then go to menu preference and check
reconect on reboot
shortcut minimize
connection time out, set to continously retry
you can add all the server to the list but gotta import 1 at a time.
For those who can't get vpn app working after reboot or have never restore your device once. Just restore it once and put the 23 files from other thread and it will be good to go. Those 23 files are all the app came with your tvpad but updated version.
Some might ask why use openvpn when vpnunlimted apk does the samething. The biggest advantage is it has less chance of disconnect itself from apk freeze. When using vpnunlimited apk, i have to manually choose a server (with a mouse)reconnect every 3 days. It's close to impossible to teach a senior to reconnect via vpnunlimited app. After i changed to openvpn, it has been working for over a week without any service. I do recommend to leave the tvpad on at all time if you have seniors at home.
Orca4wd Wrote:
> Status update. I decided to do a factory restore
> stayed with v5.054 FW (TVP4). Re-installed all
> apps including the VPN Unlimited client. The
> restore resolved VPN client connective issue error
> message "VPN service was not started due to
> internal exception". However, I notice this
> client software is buggy as mentioned earlier.
> For example, if one alter the DNS network setting
> which could cause the VPN client to disable result
> having to restore again in my case.
>
> Thank you so much Padman for willing to make a
> video on the openvpn with VPN unlimited. I'm
> thinking the main key to configure a 2nd router
> with VPN unlimited is to purchase a router that
> comes with the PPTP/L2PT functions? I think it
> would be extremely helpful to do a video on how to
> flash the router firmware with dd wrt.
If you go to Office Depot, pick up a Linksys E1200 ($45.00) and have PIA access, you can follow the below steps to configure you second router. Please ensure you click "Save Settings" button on each page.
Please note that you have your second router connection to your #1 router which is connected to your ISP modem,
1.) Log into the second router. A CD comes with the router. You will need to install that software in a PC. Connect your laptop/pc to the seond router with a wire cable.
2.) PIA will have a difference user name and password for the VPN access. Please make sure you use the VPN login info in the router. Here is the picture
3.)
4.)
5.)
6.)
7.) Connect TVPad with #2 router and change the DNS to 49.
As I look over the print screen to notice step 6 need an actual IP address number. The VPN Unlimited only provided a host name (ex. hk.vpnunlimitedapp.com), no IP address. VPN Unlimited provide provide manual PPTP settings and .ovpn files to configure. Does this mean on step 6 need to change the "Internet Connect Type" to PPTP instead of L2PTP to allow the host name? Sorry for the dumb question as still trying to learn this tech stuffs. I have already purchased a DLink DIR830L but may return it for this Linksys E1200 one.. Thank you for this very useful information!!
Orca4wd Wrote:
> As I look over the print screen to notice step 6
> need an actual IP address number. The VPN
> Unlimited only provided a host name (ex.
> hk.vpnunlimitedapp.com), no IP address. VPN
> Unlimited provide provide manual PPTP settings and
> .ovpn files to configure. Does this mean on step
> 6 need to change the "Internet Connect Type" to
> PPTP instead of L2PTP to allow the host name?
> Sorry for the dumb question as still trying to
> learn this tech stuffs. I have already purchased
> a DLink DIR830L but may return it for this Linksys
> E1200 one.. Thank you for this very useful
> information!!
I am sorry step 6 screenshot was step 1. I just corrected it.
For Linksys router, it is required to use the host's ip address. You can request the host's ip address by using a command "nslookup" in a command prompt (x terminal in Mac).
prochallenger Wrote:
> Orca4wd Wrote:
>
>
> > As I look over the print screen to notice step
> 6
> > need an actual IP address number. The VPN
> > Unlimited only provided a host name (ex.
> > hk.vpnunlimitedapp.com), no IP address. VPN
> > Unlimited provide provide manual PPTP settings
> and
> > .ovpn files to configure. Does this mean on
> step
> > 6 need to change the "Internet Connect Type" to
> > PPTP instead of L2PTP to allow the host name?
> > Sorry for the dumb question as still trying to
> > learn this tech stuffs. I have already
> purchased
> > a DLink DIR830L but may return it for this
> Linksys
> > E1200 one.. Thank you for this very useful
> > information!!
>
> I am sorry step 6 screenshot was step 1. I just
> corrected it.
>
> For Linksys router, it is required to use the
> host's ip address. You can request the host's ip
> address by using a command "nslookup" in a command
> prompt (x terminal in Mac).
>
> [img]http://i1280.photobucket.com/albums/a494/proc
> hallenger/VPN_6_zpsg6ryzt0r.jpg[/img]
nslookup will show the IP address of the DNS that the computer is setup to use. netstat -r would be the correct command as the ip is listed under gateway. The other way to do it is to do a tracert www.google.com and look at the ip of line 1.
Almighty1 Wrote:
> prochallenger Wrote:
>
>
> > Orca4wd Wrote:
> >
>
>
> >
> > > As I look over the print screen to notice
> step
> > 6
> > > need an actual IP address number. The VPN
> > > Unlimited only provided a host name (ex.
> > > hk.vpnunlimitedapp.com), no IP address. VPN
> > > Unlimited provide provide manual PPTP
> settings
> > and
> > > .ovpn files to configure. Does this mean on
> > step
> > > 6 need to change the "Internet Connect Type"
> to
> > > PPTP instead of L2PTP to allow the host name?
>
> > > Sorry for the dumb question as still trying
> to
> > > learn this tech stuffs. I have already
> > purchased
> > > a DLink DIR830L but may return it for this
> > Linksys
> > > E1200 one.. Thank you for this very useful
> > > information!!
> >
> > I am sorry step 6 screenshot was step 1. I just
> > corrected it.
> >
> > For Linksys router, it is required to use the
> > host's ip address. You can request the host's
> ip
> > address by using a command "nslookup" in a
> command
> > prompt (x terminal in Mac).
> >
> >
> [img]http://i1280.photobucket.com/albums/a494/proc
>
> > hallenger/VPN_6_zpsg6ryzt0r.jpg[/img]
>
> nslookup will show the IP address of the DNS that
> the computer is setup to use. netstat -r would be
> the correct command as the ip is listed under
> gateway. The other way to do it is to do a
> tracert www.google.com and look at the ip of line
> 1.
Not if you manually configured DNSes in the computer and not take it by DHCP. All my computers use my own DNS's on the LAN. Android phones that are rooted will use Google DNSes for primary and Level 3 DNSes for secondary by default. The best way is really to just use ipconfig /all and look at the Default Gateway which will always be:
10.0.0.0 - 10.255.255.255
172.16.0.0 - 172.31.255.255
192.168.0.0 - 192.168.255.255
as defined in RFC 1918.
prochallenger Wrote:
> Regardless, any those ip addresses will work.
>
>
> Almighty1 Wrote:
>
>
> > prochallenger Wrote:
> >
>
>
> >
> > > Orca4wd Wrote:
> > >
> >
>
>
> >
> > >
> > > > As I look over the print screen to notice
> > step
> > > 6
> > > > need an actual IP address number. The VPN
> > > > Unlimited only provided a host name (ex.
> > > > hk.vpnunlimitedapp.com), no IP address.
> VPN
> > > > Unlimited provide provide manual PPTP
> > settings
> > > and
> > > > .ovpn files to configure. Does this mean
> on
> > > step
> > > > 6 need to change the "Internet Connect
> Type"
> > to
> > > > PPTP instead of L2PTP to allow the host
> name?
> >
> > > > Sorry for the dumb question as still trying
> > to
> > > > learn this tech stuffs. I have already
> > > purchased
> > > > a DLink DIR830L but may return it for this
> > > Linksys
> > > > E1200 one.. Thank you for this very useful
> > > > information!!
> > >
> > > I am sorry step 6 screenshot was step 1. I
> just
> > > corrected it.
> > >
> > > For Linksys router, it is required to use the
> > > host's ip address. You can request the host's
> > ip
> > > address by using a command "nslookup" in a
> > command
> > > prompt (x terminal in Mac).
> > >
> > >
> >
> [img]http://i1280.photobucket.com/albums/a494/proc
>
> >
> > > hallenger/VPN_6_zpsg6ryzt0r.jpg[/img]
> >
> > nslookup will show the IP address of the DNS
> that
> > the computer is setup to use. netstat -r would
> be
> > the correct command as the ip is listed under
> > gateway. The other way to do it is to do a
> > tracert www.google.com and look at the ip of
> line
> > 1.
There are routers out there that can do PPTP/L2TP out of the box.
All the recent dlinks can, the TPlink I posted in the other topic can.
Orca4wd Wrote:
> Status update. I decided to do a factory restore
> stayed with v5.054 FW (TVP4). Re-installed all
> apps including the VPN Unlimited client. The
> restore resolved VPN client connective issue error
> message "VPN service was not started due to
> internal exception". However, I notice this
> client software is buggy as mentioned earlier.
> For example, if one alter the DNS network setting
> which could cause the VPN client to disable result
> having to restore again in my case.
>
> Thank you so much Padman for willing to make a
> video on the openvpn with VPN unlimited. I'm
> thinking the main key to configure a 2nd router
> with VPN unlimited is to purchase a router that
> comes with the PPTP/L2PT functions? I think it
> would be extremely helpful to do a video on how to
> flash the router firmware with dd wrt.
prochallenger Wrote:
> I am looking for the IP address of the host name.
> I am not looking for my system ip. Whatever, man.
> You are right, and I am wrong.
>
> As long as, my TVpad 4 is working, I can careless.
Actually you were right, for some reason, I thought you were trying to find out the gateway on the LAN side, not the VPN Server's IP.
warriors Wrote:
> dir-655 has L2PT option, but there's no where to
> put the preshared key.
Looking at the screenshots provided by prochallenger, there is no pre-shared key since I thought pre-shared keys are used for the wi-fi lan side as part of WPA2-PSK (WiFi Protected Access 2 Pre-Shared Key) security.
Orca4wd Wrote:
> Status update. I decided to do a factory restore
> stayed with v5.054 FW (TVP4). Re-installed all
> apps including the VPN Unlimited client. The
> restore resolved VPN client connective issue error
> message "VPN service was not started due to
> internal exception". However, I notice this
> client software is buggy as mentioned earlier.
> For example, if one alter the DNS network setting
> which could cause the VPN client to disable result
> having to restore again in my case.
>
> Thank you so much Padman for willing to make a
> video on the openvpn with VPN unlimited. I'm
> thinking the main key to configure a 2nd router
> with VPN unlimited is to purchase a router that
> comes with the PPTP/L2PT functions? I think it
> would be extremely helpful to do a video on how to
> flash the router firmware with dd wrt.
Hi Orca4wd (and all other VPN Unlimited users),
I found that every time when I could not connect to a VPN server
(i.e. gets the VPN service was not started due to internal exception error ; or toggle the server to ON, but no connection has been made)
I will have to do the following to re-connect to VPN:
1) exit VPNUnlimited app
2) cold boot the TVPad
3) invoke VPN Unlimited app
4) select a good server location (e.g Japan)
5) check a live streaming channel (e.g TVB Jade HD)
My TVPad's file system may have been corrupted as yours, but this seems to be a reliable workaround to get VPN service back.
Question to you:
1) After you performed factory restore your TVPad4 (staying with v5.054), would VPN Unlimited reliably able to connect and disconnect without throwing the exception error?
2) When connected to VPN, would most (if not all) of the 23 apps work as intended?
1) VPN works fine after the factory restored with installed all apps. No more "not started due to internal exception error " when toggle to different VPN servers. Make sure to leave the network setting to "Auto", do not push the acquire or change to "Manual" then acquire. I found changing network settings will bring back the un-reliable "exception error". Also, hesitate to power cycle TVP4 because it may cause VPN client to throw these "exception error" message. Keep in mind every time you uninstall/install VPN client which will register as a new device in your VPN Unlimited account, only allow 5 devices and can only delete one device per week. Tech support was able to clean-up the dup devices in my account this time.
2) I only use the main 3 HK TVB apps which works fine when connect to H.K VPN server. However, YueTV will only work in the U.S. VPN server.
Orca4wd Wrote:
> Hello Fustrated -
>
> 1) VPN works fine after the factory restored with
> installed all apps. No more "not started due to
> internal exception error " when toggle to
> different VPN servers. Make sure to leave the
> network setting to "Auto", do not push the acquire
> or change to "Manual" then acquire. I found
> changing network settings will bring back the
> un-reliable "exception error". Also, hesitate to
> power cycle TVP4 because it may cause VPN client
> to throw these "exception error" message. Keep in
> mind every time you uninstall/install VPN client
> which will register as a new device in your VPN
> Unlimited account, only allow 5 devices and can
> only delete one device per week. Tech support was
> able to clean-up the dup devices in my account
> this time.
>
> 2) I only use the main 3 HK TVB apps which works
> fine when connect to H.K VPN server. However,
> YueTV will only work in the U.S. VPN server.
Hi Orca4wd,
Thanks for the heads-up on
1) uninstall/install VPN client will register as a new device in your VPN Unlimited account
2) contacting tech support to request for clean-up of dup devices
I will send a request to clear up my account before I perform factory restore just to be safe.
Thanks for quick response.
Open VPNunlimited app, keyin the logon credentials and select your favourite sever, done.
Orca4wd Wrote:
> Dear BennyLam- Same problem after I power cycle
> (unplug) TVP4 with VPN Unlimited connection. Tech
> Support responded with this final message:
> "Seems that the issue is with your device and a
> shorten of the OS on your device".
>
> One member had to reinstall/install all apps, not
> just VPN Unlimited client to activate the VPN
> connections. I'm with you that will look into
> the router but still prefer to start the VPN
> within TVP4 itself.
>
> Please keep the communication open and will do the
> same. Continue the long live TVPAD!!
>
>
> .
Comments
Thank you so much Padman for willing to make a video on the openvpn with VPN unlimited. I'm thinking the main key to configure a 2nd router with VPN unlimited is to purchase a router that comes with the PPTP/L2PT functions? I think it would be extremely helpful to do a video on how to flash the router firmware with dd wrt.
install it with banna script
http://openvpn-connect.en.uptodown.com/android
put all the .ovpn into a usb pen
go to openvpn app
menu->import->import from sd card
point to root->storage->external storage->sda1-> selec one of the profile you save in the usb
then go to menu preference and check
reconect on reboot
shortcut minimize
connection time out, set to continously retry
you can add all the server to the list but gotta import 1 at a time.
For those who can't get vpn app working after reboot or have never restore your device once. Just restore it once and put the 23 files from other thread and it will be good to go. Those 23 files are all the app came with your tvpad but updated version.
Some might ask why use openvpn when vpnunlimted apk does the samething. The biggest advantage is it has less chance of disconnect itself from apk freeze. When using vpnunlimited apk, i have to manually choose a server (with a mouse)reconnect every 3 days. It's close to impossible to teach a senior to reconnect via vpnunlimited app. After i changed to openvpn, it has been working for over a week without any service. I do recommend to leave the tvpad on at all time if you have seniors at home.
> Status update. I decided to do a factory restore
> stayed with v5.054 FW (TVP4). Re-installed all
> apps including the VPN Unlimited client. The
> restore resolved VPN client connective issue error
> message "VPN service was not started due to
> internal exception". However, I notice this
> client software is buggy as mentioned earlier.
> For example, if one alter the DNS network setting
> which could cause the VPN client to disable result
> having to restore again in my case.
>
> Thank you so much Padman for willing to make a
> video on the openvpn with VPN unlimited. I'm
> thinking the main key to configure a 2nd router
> with VPN unlimited is to purchase a router that
> comes with the PPTP/L2PT functions? I think it
> would be extremely helpful to do a video on how to
> flash the router firmware with dd wrt.
If you go to Office Depot, pick up a Linksys E1200 ($45.00) and have PIA access, you can follow the below steps to configure you second router. Please ensure you click "Save Settings" button on each page.
Please note that you have your second router connection to your #1 router which is connected to your ISP modem,
1.) Log into the second router. A CD comes with the router. You will need to install that software in a PC. Connect your laptop/pc to the seond router with a wire cable.
2.) PIA will have a difference user name and password for the VPN access. Please make sure you use the VPN login info in the router. Here is the picture
3.)
4.)
5.)
6.)
7.) Connect TVPad with #2 router and change the DNS to 49.
8.) Enjoy your shows.
> As I look over the print screen to notice step 6
> need an actual IP address number. The VPN
> Unlimited only provided a host name (ex.
> hk.vpnunlimitedapp.com), no IP address. VPN
> Unlimited provide provide manual PPTP settings and
> .ovpn files to configure. Does this mean on step
> 6 need to change the "Internet Connect Type" to
> PPTP instead of L2PTP to allow the host name?
> Sorry for the dumb question as still trying to
> learn this tech stuffs. I have already purchased
> a DLink DIR830L but may return it for this Linksys
> E1200 one.. Thank you for this very useful
> information!!
I am sorry step 6 screenshot was step 1. I just corrected it.
For Linksys router, it is required to use the host's ip address. You can request the host's ip address by using a command "nslookup" in a command prompt (x terminal in Mac).
Found a DD-WRT supported router from newegg.com for $15. DD-WRT firmware for PPTP support hostname and IP address.
DD-WRT Supported, Rosewill RNX-N150RTv2 - Wireless N150 Wi-Fi Router - IEEE 802.11 b/g/n, Up to 150 Mbps Data Rates, 5 dBi Fixed Antenna, WDS Bridge Connection, QoS and VPN Supported
http://www.newegg.com/Product/Product.aspx?Item=N82E16833166064&cm_re=dd-wrt-_-33-166-064-_-Product
> Orca4wd Wrote:
>
>
> > As I look over the print screen to notice step
> 6
> > need an actual IP address number. The VPN
> > Unlimited only provided a host name (ex.
> > hk.vpnunlimitedapp.com), no IP address. VPN
> > Unlimited provide provide manual PPTP settings
> and
> > .ovpn files to configure. Does this mean on
> step
> > 6 need to change the "Internet Connect Type" to
> > PPTP instead of L2PTP to allow the host name?
> > Sorry for the dumb question as still trying to
> > learn this tech stuffs. I have already
> purchased
> > a DLink DIR830L but may return it for this
> Linksys
> > E1200 one.. Thank you for this very useful
> > information!!
>
> I am sorry step 6 screenshot was step 1. I just
> corrected it.
>
> For Linksys router, it is required to use the
> host's ip address. You can request the host's ip
> address by using a command "nslookup" in a command
> prompt (x terminal in Mac).
>
> [img]http://i1280.photobucket.com/albums/a494/proc > hallenger/VPN_6_zpsg6ryzt0r.jpg[/img]
nslookup will show the IP address of the DNS that the computer is setup to use. netstat -r would be the correct command as the ip is listed under gateway. The other way to do it is to do a tracert www.google.com and look at the ip of line 1.
Almighty1 Wrote:
> prochallenger Wrote:
>
>
> > Orca4wd Wrote:
> >
>
>
> >
> > > As I look over the print screen to notice
> step
> > 6
> > > need an actual IP address number. The VPN
> > > Unlimited only provided a host name (ex.
> > > hk.vpnunlimitedapp.com), no IP address. VPN
> > > Unlimited provide provide manual PPTP
> settings
> > and
> > > .ovpn files to configure. Does this mean on
> > step
> > > 6 need to change the "Internet Connect Type"
> to
> > > PPTP instead of L2PTP to allow the host name?
>
> > > Sorry for the dumb question as still trying
> to
> > > learn this tech stuffs. I have already
> > purchased
> > > a DLink DIR830L but may return it for this
> > Linksys
> > > E1200 one.. Thank you for this very useful
> > > information!!
> >
> > I am sorry step 6 screenshot was step 1. I just
> > corrected it.
> >
> > For Linksys router, it is required to use the
> > host's ip address. You can request the host's
> ip
> > address by using a command "nslookup" in a
> command
> > prompt (x terminal in Mac).
> >
> >
> [img]http://i1280.photobucket.com/albums/a494/proc > > > hallenger/VPN_6_zpsg6ryzt0r.jpg[/img]
>
> nslookup will show the IP address of the DNS that
> the computer is setup to use. netstat -r would be
> the correct command as the ip is listed under
> gateway. The other way to do it is to do a
> tracert www.google.com and look at the ip of line
> 1.
10.0.0.0 - 10.255.255.255
172.16.0.0 - 172.31.255.255
192.168.0.0 - 192.168.255.255
as defined in RFC 1918.
prochallenger Wrote:
> Regardless, any those ip addresses will work.
>
>
> Almighty1 Wrote:
>
>
> > prochallenger Wrote:
> >
>
>
> >
> > > Orca4wd Wrote:
> > >
> >
>
>
> >
> > >
> > > > As I look over the print screen to notice
> > step
> > > 6
> > > > need an actual IP address number. The VPN
> > > > Unlimited only provided a host name (ex.
> > > > hk.vpnunlimitedapp.com), no IP address.
> VPN
> > > > Unlimited provide provide manual PPTP
> > settings
> > > and
> > > > .ovpn files to configure. Does this mean
> on
> > > step
> > > > 6 need to change the "Internet Connect
> Type"
> > to
> > > > PPTP instead of L2PTP to allow the host
> name?
> >
> > > > Sorry for the dumb question as still trying
> > to
> > > > learn this tech stuffs. I have already
> > > purchased
> > > > a DLink DIR830L but may return it for this
> > > Linksys
> > > > E1200 one.. Thank you for this very useful
> > > > information!!
> > >
> > > I am sorry step 6 screenshot was step 1. I
> just
> > > corrected it.
> > >
> > > For Linksys router, it is required to use the
> > > host's ip address. You can request the host's
> > ip
> > > address by using a command "nslookup" in a
> > command
> > > prompt (x terminal in Mac).
> > >
> > >
> >
> [img]http://i1280.photobucket.com/albums/a494/proc > > > > > > hallenger/VPN_6_zpsg6ryzt0r.jpg[/img]
> >
> > nslookup will show the IP address of the DNS
> that
> > the computer is setup to use. netstat -r would
> be
> > the correct command as the ip is listed under
> > gateway. The other way to do it is to do a
> > tracert www.google.com and look at the ip of
> line
> > 1.
As long as, my TVpad 4 is working, I can careless.
All the recent dlinks can, the TPlink I posted in the other topic can.
Orca4wd Wrote:
> Status update. I decided to do a factory restore
> stayed with v5.054 FW (TVP4). Re-installed all
> apps including the VPN Unlimited client. The
> restore resolved VPN client connective issue error
> message "VPN service was not started due to
> internal exception". However, I notice this
> client software is buggy as mentioned earlier.
> For example, if one alter the DNS network setting
> which could cause the VPN client to disable result
> having to restore again in my case.
>
> Thank you so much Padman for willing to make a
> video on the openvpn with VPN unlimited. I'm
> thinking the main key to configure a 2nd router
> with VPN unlimited is to purchase a router that
> comes with the PPTP/L2PT functions? I think it
> would be extremely helpful to do a video on how to
> flash the router firmware with dd wrt.
> I am looking for the IP address of the host name.
> I am not looking for my system ip. Whatever, man.
> You are right, and I am wrong.
>
> As long as, my TVpad 4 is working, I can careless.
Actually you were right, for some reason, I thought you were trying to find out the gateway on the LAN side, not the VPN Server's IP.
> dir-655 has L2PT option, but there's no where to
> put the preshared key.
Looking at the screenshots provided by prochallenger, there is no pre-shared key since I thought pre-shared keys are used for the wi-fi lan side as part of WPA2-PSK (WiFi Protected Access 2 Pre-Shared Key) security.
> Status update. I decided to do a factory restore
> stayed with v5.054 FW (TVP4). Re-installed all
> apps including the VPN Unlimited client. The
> restore resolved VPN client connective issue error
> message "VPN service was not started due to
> internal exception". However, I notice this
> client software is buggy as mentioned earlier.
> For example, if one alter the DNS network setting
> which could cause the VPN client to disable result
> having to restore again in my case.
>
> Thank you so much Padman for willing to make a
> video on the openvpn with VPN unlimited. I'm
> thinking the main key to configure a 2nd router
> with VPN unlimited is to purchase a router that
> comes with the PPTP/L2PT functions? I think it
> would be extremely helpful to do a video on how to
> flash the router firmware with dd wrt.
Hi Orca4wd (and all other VPN Unlimited users),
I found that every time when I could not connect to a VPN server
(i.e. gets the VPN service was not started due to internal exception error ; or toggle the server to ON, but no connection has been made)
I will have to do the following to re-connect to VPN:
1) exit VPNUnlimited app
2) cold boot the TVPad
3) invoke VPN Unlimited app
4) select a good server location (e.g Japan)
5) check a live streaming channel (e.g TVB Jade HD)
My TVPad's file system may have been corrupted as yours, but this seems to be a reliable workaround to get VPN service back.
Question to you:
1) After you performed factory restore your TVPad4 (staying with v5.054), would VPN Unlimited reliably able to connect and disconnect without throwing the exception error?
2) When connected to VPN, would most (if not all) of the 23 apps work as intended?
Thanks.
1) VPN works fine after the factory restored with installed all apps. No more "not started due to internal exception error " when toggle to different VPN servers. Make sure to leave the network setting to "Auto", do not push the acquire or change to "Manual" then acquire. I found changing network settings will bring back the un-reliable "exception error". Also, hesitate to power cycle TVP4 because it may cause VPN client to throw these "exception error" message. Keep in mind every time you uninstall/install VPN client which will register as a new device in your VPN Unlimited account, only allow 5 devices and can only delete one device per week. Tech support was able to clean-up the dup devices in my account this time.
2) I only use the main 3 HK TVB apps which works fine when connect to H.K VPN server. However, YueTV will only work in the U.S. VPN server.
> Hello Fustrated -
>
> 1) VPN works fine after the factory restored with
> installed all apps. No more "not started due to
> internal exception error " when toggle to
> different VPN servers. Make sure to leave the
> network setting to "Auto", do not push the acquire
> or change to "Manual" then acquire. I found
> changing network settings will bring back the
> un-reliable "exception error". Also, hesitate to
> power cycle TVP4 because it may cause VPN client
> to throw these "exception error" message. Keep in
> mind every time you uninstall/install VPN client
> which will register as a new device in your VPN
> Unlimited account, only allow 5 devices and can
> only delete one device per week. Tech support was
> able to clean-up the dup devices in my account
> this time.
>
> 2) I only use the main 3 HK TVB apps which works
> fine when connect to H.K VPN server. However,
> YueTV will only work in the U.S. VPN server.
Hi Orca4wd,
Thanks for the heads-up on
1) uninstall/install VPN client will register as a new device in your VPN Unlimited account
2) contacting tech support to request for clean-up of dup devices
I will send a request to clear up my account before I perform factory restore just to be safe.
Thanks for quick response.
Sideload Quick App Settings for Android https://apkpure.com/quick-app-setting/com.pandaz.app.quick. Open the app and then look for the VPNunlimited app settings, clear the cache and data and then exit.
Open VPNunlimited app, keyin the logon credentials and select your favourite sever, done.
Orca4wd Wrote:
> Dear BennyLam- Same problem after I power cycle
> (unplug) TVP4 with VPN Unlimited connection. Tech
> Support responded with this final message:
> "Seems that the issue is with your device and a
> shorten of the OS on your device".
>
> One member had to reinstall/install all apps, not
> just VPN Unlimited client to activate the VPN
> connections. I'm with you that will look into
> the router but still prefer to start the VPN
> within TVP4 itself.
>
> Please keep the communication open and will do the
> same. Continue the long live TVPAD!!
>
>
> .