[TVPad Up]Current TVPad outage status - Oct-25-2015 ~ ongoing

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  • golddragongolddragon Junior Member
    edited November 2015
    My Tvpad 1 user not existed, does any one know how to bring the user back up and what's the Dns code number for Tvpad 1? please help.
  • Yen.wongYen.wong Junior Member
    edited November 2015
    Hi I have tvpad 4 and I managed to get it working today. It wasn't working yesterday.
    Under settings I manually checked for general updates. Mine was already updated.
    Then I went to the App Store, found the Tvb app and updated the app from within the App Store. And hey presto - can watch Tvb no problem now!
    Hope it works for you! I'm in London uk. Version 50.54
  • nick1spnick1sp Junior Member
    edited November 2015
    and please what firmware you're on AND state which country you're in, this post will mislead hundreds of users to do the wrong thing.

    Yen.wong Wrote:
    > Hi I have tvpad 4 and I managed to get it working
    > today. It wasn't working yesterday.
    > Under settings I manually checked for general
    > updates. Mine was already updated.
    > Then I went to the App Store, found the Tvb app
    > and updated the app from within the App Store. And
    > hey presto - can watch Tvb no problem now!
    > Hope it works for you!
  • matthewmatthew Junior Member
    edited November 2015
    Hi,

    I'm in UK and My TVPad 2 is working on auto settings but my TVPad 1 is still not working. Does anyone have any ideas?

    Cheers
  • stanlee22stanlee22 Junior Member
    edited November 2015
    TVB!!! I can't even find the old app which sort of looked like a flower or pinwheel and had the Hong Kong, Cantonese, video on demand library. You have it working? Please tell me this is the one.
  • Yen.wongYen.wong Junior Member
    edited November 2015
    Hi sorry I'm in London uk. The version I have is v5.054
  • newyorkcpanewyorkcpa Junior Member
    edited November 2015
    What DNS network are you guys using for U.S Tvpad 3? I'm looking for the tvb channel live stream.

    TIA
  • newyorkcpanewyorkcpa Junior Member
    edited November 2015
    Is this tvpad4?
  • newyorkcpanewyorkcpa Junior Member
    edited November 2015
    Also, what is the difference between tvpad3 and tvpad4? Is it worth buying
  • Boston_MA_USABoston_MA_USA Junior Member
    edited November 2015
    I'm using TV Pad 2 and I am located in the US.

    The only DNS that is working for me today is 49.213.10.163 and it is working only intermittently.
  • nick1spnick1sp Junior Member
    edited November 2015
    I would say hold out on it. TVPad has problems regardless what version you have. Wait to see what tvpad future would be before investing

    newyorkcpa Wrote:
    > Also, what is the difference between tvpad3 and
    > tvpad4? Is it worth buying
  • drdtycdrdtyc Junior Member
    edited November 2015
    Here are the instructions (in a Chinese blog) to offline upgrade your TVPad2 GVOS 3.70 to GVOS 3.94
    The download links in the blog below are specifically for TVPad 2 GVOS 3.70 or 3.80 only.
    Other versions should not use these downloads.
    http://hychanhk.blogspot.ca/2014/07/tvpadm233-v394-2014-3-17.html

    If your current version is 3.70, you need to back up all your installed apps as they will disappear after the upgrade. You can then restore your apps after the upgrade to 3.94

    If your current version is 3.80, you do not need to back up your installed apps (But I advise you do so to be on the safe side).




    jackson_td98 Wrote:
    > I have TVPAD2 M233_4300/GVOS 3.70 does not even
    > have the green guy showed up with all DNSs. And I
    > tried to upgrade to 3.94 but would not let me
    > upgrade as the green guy is not on.
    >
    > Wonder if anyone has new DNS that I can try for
    > GVOS 3.7?
    >
    > Thanks
  • veedubjaiveedubjai Junior Member
    edited November 2015
    Hi all, I'm from the UK.

    My TVPad1 M121S with FW3.26 not worked for past 2 days for VOD & live streaming. Previously was working during this outage with changes to DNS but now, no green man with "User Does Not Exists Error” so looks like problems with authentication servers.

    Same here, tried all different DNS servers which people reported working for TVPAD3 or TVPAD4 are now not working for TVPAD1.

    Looks like TVPad1 is now dead unless anyone can confirm.
  • ho5dowho5dow Junior Member
    edited November 2015
    this from uk

    today i saw on ebay which got a cure for tvpad4.

    http://www.ebay.co.uk/itm/Fix-TVPAD4-M418-Problem-Network-Failed-Server-Error-Update-Firmware-V5-060-/262126392068?hash=item3d07f35304:g:RNQAAOSw14xWOQQU


    my tvpad 4 firmware ver 5.054
    so decided to upgrade my tvpad4 to firmware 5.060 using padman's 'TVPad 4 Useful files'.
    also upgraded 23apps.

    http://tvpadtalk.com/3/25/tvpad_4_useful_files

    everythings works now, testing network with all green ticks, even the tvpad store came back and all channel working.
  • sh20902sh20902 Junior Member
    edited November 2015
    I tried the us Dns code none of them work are they down ?
  • jackson_td98jackson_td98 Junior Member
    edited November 2015
    I have also tried all the new dns's but when i test the connection, i get error code 7 at the server level and passed DNS with 49.*. Mine is TVPAD2 - GVOS 3.7.

    no green man showed up no matter how I tried. When I tried to upgrade to 3.94, it would not let me anymore as the green man is not lit.

    I am stuck and wonder if anyone can help....:(
  • potato123potato123 Junior Member
    edited November 2015
    ^ you don't need the greenmail to upgrade to 3.94. You need to download the 3.94 firmware (.gk) into the USB (formatted FAT or FAT32) in the root file (not inside any folder) instruction : http://hychanhk.blogspot.co.uk/2014/03/how-to-upgrade-firmware-38-to-394-for.html

    I have the "user does not exist" error on my tvpad2 3.80 but i manage to watch live TV and VOD after i upgraded my firmware and all my apps via n+
  • pswong3pswong3 Junior Member
    edited November 2015
    Same here. My TVPad1 is not working also. Little green man does not show up regardless of what DNS I used.
  • jackson_td98jackson_td98 Junior Member
    edited November 2015
    Do you have TVPAD2 with FW lower than 3.94? if so, you may want to try upgrading the FW to 3.94 and give it a try. I got mine resolved after than and not getting error code of -7.
  • Tvpad2 nijiTvpad2 niji Junior Member
    edited November 2015
    Hi, can someone please help. I have a tvpad 2 user in Australia and uses the Niji app most of the time. I tried all the DNS listed but none were successful. Help please.
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