[TVPad Up]Current TVPad outage status - Oct-25-2015 ~ ongoing

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  • bigmacbigmac Junior Member
    edited November 2015
    tregesar Wrote:
    > I have TVPAD 2. It has older firmware but worked
    > fine up until about 28 Oct where switching DNS
    > would bring it back on-line for a day or two but
    > now no matter which DNS I choose I can't get it to
    > work.
    >
    > I also hooked up a second router with PIA VPN
    > selecting Toronto and then Hong Kong but still
    > haven't been able to get anything to work.
    >
    > I would try updating the FW, however I do not have
    > the toolbox app installed on the TVPAD to backup
    > my apps and can't connect to the TVPAD store to
    > download it. Also, when I log on to the N+ Store
    > website I don't see it. Anyone have the toolbox
    > app backed up to a file they can post here?

    >
    > Thanks,

    Anyone have the latest toolbox pkg? App store is down for me. Thanks
  • MmmaruMmmaru Junior Member
    edited November 2015
    Does anyone have VOD working?
  • changjaschangjas Member
    edited November 2015
    Hi Daniel58:
    Thank you for writing such detail and clear information about what is going on. My question is doesn't Dns change overal time?? Just like my public ipaddress in hawaii changes over time because it is not static. Just like dhcp there is a release and renew time?? So that means, we stil have to keep changing dns or wait for someone to give us a dns?? Is that right?? If that is the case, I will do eveyrthing to get Vpn to work. Please let us know.

    jason
    hawaii
  • TVPadTalkTVPadTalk Junior Member
    edited November 2015
    Mmmaru Wrote:
    > Does anyone have VOD working?

    I wish.
  • louisluilouislui Junior Member
    edited November 2015
    Is that work in San Francisco Bay area?
  • louisluilouislui Junior Member
    edited November 2015
    What about San Francisco Bay Area?
  • echeng2echeng2 Junior Member
    edited November 2015
    TVPad 2 working (all live, replay, time-delay, korean, new movies) after installing a second router and using purevpn.

    Router: TP-Link (model TL-WR841N) $20 from ebay or Frys. I use two TP-link for router one and two. I tried belkin N300 but it didn't work. I tried to use one router but didn't work.

    VPN: https://billing.purevpn.com/aff.php?aff=19814 using pptp (login, password, and how to setup TP-Link router provided by purevpn) and their south american servers for speed purpose. $50 for 1 years. Purevpn has 7 days full return policy. No software to download or install. If you can't figure it out in 7 days, get a full refund.
    Here are the routers which work with purevpn: http://support.purevpn.com/router-manual-setup-guide

    TVPad 2 DNS: 49.213.10.163 (this dns works from outside U.S.) Other DNSs will work too. No need to change other parameters in network setting.


    My info:
    TVPad 2 M233
    Los Angeles, CA
  • changjaschangjas Member
    edited November 2015
    Accidentally posted twice because the reply does not show original message.

    Hi Daniel58:
    Thank you for writing such detail and clear information about what is going on. My question is doesn't Dns change overal time?? Just like my public ipaddress in hawaii changes over time because it is not static. Just like dhcp there is a release and renew time?? So that means, we stil have to keep changing dns or wait for someone to give us a dns?? Is that right?? If that is the case, I will do eveyrthing to get Vpn to work. Please let us know.

    jason
    hawaii
  • Almighty1Almighty1 Member
    edited November 2015
    changjas Wrote:
    > Hi Daniel58:
    > Thank you for writing such detail and clear
    > information about what is going on. My question is
    > doesn't Dns change overal time?? Just like my
    > public ipaddress in hawaii changes over time
    > because it is not static. Just like dhcp there is
    > a release and renew time?? So that means, we stil
    > have to keep changing dns or wait for someone to
    > give us a dns?? Is that right?? If that is the
    > case, I will do eveyrthing to get Vpn to work.
    > Please let us know.
    >
    > jason
    > hawaii

    Static IP/DHCP IP address are those assigned to a computer as a node. a DNS (Domain Name Server) is a server that is assigned a static IP address. Static IP's don't change unless they decide to take it down or move it to another network. DNS is basically like calling 411, you give it the name like www.google.com and it gives you the IP to get there. The issue with TVPad is it has nothing to do with US DNS Servers as tvpad runs their own DNS Servers except no one other than the authorized servers will be able to get the info from it which is why only certain DNS Servers will work while others won't. The 49.x.x.x is not located in the US but it stopped working for some people. Either that or the DNS Server themselves such as 49.x.x.x is preventing connections from US Based IP's. Not sure how they are doing it since IPv4 numbers are done in Class A, B, C, D blocks. Class A would mean the first number a for example. a.x.x.x.x being 49 would cover from 49.0.0.0. to 49.255.255.255. Many providers have IP blocks that are global so it's hard to pinpoint which they assign for US addresses and which they do not unless they are blocking by the Autonomous System Number of the backbone providers. I own and run a ISP in Hawaii and our DNS servers have not changed IP's for the last 20 years, it's only Dynamic DNS which means you have a DHCP and not a static ip address that would have IP's changing but the Dynamic DNS server is still the same IP, it just updates the ip for your hostname so people can get to you by name. All you have to do is ping the ip of the DNS or run nslookup on it to see if it queries and if it does for everything else, and not for TVPad, that means that server just no longer has answers for tvpad entries.
  • Almighty1Almighty1 Member
    edited November 2015
    louislui Wrote:
    > What about San Francisco Bay Area?

    When it comes to the Internet, it's not physical location but rather how your routing works and how the connection gets from point a to point b. You can have a bad provider and to get across the street, it goes to New York and then back.
  • changjaschangjas Member
    edited November 2015
    Hello Almighty1:
    Thank you for your update. Now I see that dns server ip does not change, not for like 20 years. The dns server is still the same ip, it is just the table in the dns server, where a given business company ipaddress can change.

    So if I am able to ping or nslookup on a dns server, and the dns server is not in the united states, does not mean that Tvpad will have a connection?? If that is the case, then we don't need vpn?? Daniel58 gave a entire list of ip,. I think the faster way is rather than typing each ip on the dns in the tvpad settings to check, we can ping the entire list of ip and and see which works, then type that ip in the dns in the tvpad settings?? Is that right??


    Please let me and all people in the forum know. Thanks.

    jason
    hawaii
  • jacwon61jacwon61 Junior Member
    edited November 2015
    Thank you Daniel58 for providing info and your sympathy. However, none of the DNS works for my TVpad3 in Los Angeles. I spent the entire Thanksgiving holiday to chase for a solution in this forum. Unfortunately, nothing is working. I am frustrated and is about to give it up. I have one last question for Padman. Would VPN work with TVpad3? I won't mind to pay a little bit monthly fee. I just want to be sure it will work. Your Youtube is very helpful but it is for TVpad4, am I right?

    Thanks to all.
  • echeng2echeng2 Junior Member
    edited November 2015
    I suggest you give it a try. It is not easy to set up. But the worst you lose is your time. You can cancel vpn within a few days and return router if it doesn't work.

    jacwon61 Wrote:
    > Thank you Daniel58 for providing info and your
    > sympathy. However, none of the DNS works for my
    > TVpad3 in Los Angeles. I spent the entire
    > Thanksgiving holiday to chase for a solution in
    > this forum. Unfortunately, nothing is working. I
    > am frustrated and is about to give it up. I have
    > one last question for Padman. Would VPN work with
    > TVpad3? I won't mind to pay a little bit monthly
    > fee. I just want to be sure it will work. Your
    > Youtube is very helpful but it is for TVpad4, am I
    > right?
    >
    > Thanks to all.
  • padmanpadman Moderator
    edited November 2015
    It will work with all the tvpads once you have the vpn router setup and then change the DNS server on the tvpad.

    jacwon61 Wrote:
    > Thank you Daniel58 for providing info and your
    > sympathy. However, none of the DNS works for my
    > TVpad3 in Los Angeles. I spent the entire
    > Thanksgiving holiday to chase for a solution in
    > this forum. Unfortunately, nothing is working. I
    > am frustrated and is about to give it up. I have
    > one last question for Padman. Would VPN work with
    > TVpad3? I won't mind to pay a little bit monthly
    > fee. I just want to be sure it will work. Your
    > Youtube is very helpful but it is for TVpad4, am I
    > right?
    >
    > Thanks to all.
  • jacwon61jacwon61 Junior Member
    edited November 2015
    Padman, thanks for the advice. Can I use PureVPN.com instead of Privateinternetaccess.com?

    Thanks
  • padmanpadman Moderator
    edited November 2015
    Any will work.

    The best deal is vpn unlimited tho. 3 Years for $19 is a bargin

    jacwon61 Wrote:
    > Padman, thanks for the advice. Can I use
    > PureVPN.com instead of Privateinternetaccess.com?
    >
    > Thanks
  • Almighty1Almighty1 Member
    edited November 2015
    changjas Wrote:
    > Hello Almighty1:
    > Thank you for your update. Now I see that dns
    > server ip does not change, not for like 20 years.
    > The dns server is still the same ip, it is just
    > the table in the dns server, where a given
    > business company ipaddress can change.
    >
    > So if I am able to ping or nslookup on a dns
    > server, and the dns server is not in the united
    > states, does not mean that Tvpad will have a
    > connection?? If that is the case, then we don't
    > need vpn?? Daniel58 gave a entire list of ip,. I
    > think the faster way is rather than typing each ip
    > on the dns in the tvpad settings to check, we can
    > ping the entire list of ip and and see which
    > works, then type that ip in the dns in the tvpad
    > settings?? Is that right??
    >
    >
    > Please let me and all people in the forum know.
    > Thanks.
    >
    > jason
    > hawaii

    Pinging just means that server is alive but doesn't necessarily mean it can resolve the information the tvpad is asking for. All the working DNSes are not in the U.S. as the 49.x.x.x I think is in Europe. That DNS still works for VPN but not for non-VPN connections which means most likely, it's just not responding to a U.S. based originating IP. The VPN is really just a virtual network so the connection is really between the VPN and the tvpad DNS and tvpad servers as that is the only thing they will see and then the VPN server will handle the traffic to/from you. Believe it or not, what Daniel58 mentioned, my friend located in the East Coast of the U.S. had already tried during the first week of November, the first few days that this website was up and all of them would ping and respond to nslookup queries but it doesn't work from the tvpad. It would be a lot easier if we knew what specific sites the tvpad is trying to look up as that would be a good way to query the DNS servers to see if it actually provides results the tvpad wants rather than trying to resolve www.google.com as the former tells you if it works for tvpad while the later only tells that it works as a DNS in general.
  • Almighty1Almighty1 Member
    edited November 2015
    VPN Unlimited 3 years can be had for $18.05 and the lifetime can be had for $37 which is really just 2x the price of the 3 years so think of it as 6 years in case they have a short lifetime. You just need to sign up for their emails which would give you that extra 5% off. Remember a company can have a short lifetime. PIA is better as VPN Unlimited can throttle your speed down if they choose and they block torrents and they also log your traffic.

    From their FAQ:
    The primary goal of VPN Unlimited is not to download torrents, but to offer online security. There are limited cases when our technical team had to decrease the connection speed because of torrenting. We allow legal usage of P2P file sharing on US-California 1, Romania, Luxembourg, France, Canada-East servers.

    "We do not keep the logs of the websites our customers visit, we only store the data related to the amount of traffic downloaded by the user. This information is available to be viewed in his account only. Also, it is crucial to point out that every time a customer logs into VPN Unlimited, the system assigns dynamic IP-addresses. They are not static and there is no way that we can log the exact IP-addresses or particular time stamps of VPN Unlimited customers."

    Reviews here:
    https://torrentfreak.com/anonymous-vpn-service-provider-review-2015-150228/3/

    They are a U.S. company so remember that the TVB lawsuit can have VPN Unlimited servers blocked as well as your access in addition, just like those who buy black boxes for cable. The U.S. Courts can subpoena them for all the customers who use them for tvpad which means tvpad will be able to go after you with your name and address.
  • guitardguitard Junior Member
    edited November 2015
    snakeeyes Wrote:
    > Is anyone else having difficulties getting an access to korean vod channels?

    I have a TVPad 3 that I only use for Korean shows. I had to bite the bullet and go out and buy a second router and get VPN service. I bought a Linksys N300 at BestBuy for $35 and got a VPN package, so around $60 total.

    If you don't know how to set it up, just get in touch with an IT smart friend. It's not too difficult.

    Everything is now working - to include the VOD channels.
  • changjaschangjas Member
    edited November 2015
    Wow Almighty1. I get it. So pinging the dns does not mean there is a connection, just to tell you that the server is alive. The dns will not respond back because if it knows it is coming from United States. So with vpn from home, ->it connect to the vpn server at privateinternetaccess.com -> then it makes the connection to the dns server in china -> and dns will find the ip of the tvpad server and reach the tvpad server. Then vpn handles all the from and to connection. I think I get it. Still working on setting up vpn. I already got a second physical router, call it a vpnrouter. Also subscribed to privateinternetaccess.com. I still got to do more testing and confirm that this tutorial works https://www.hideipvpn.com/setup/howto-windows-7-pptp-vpn-setup-tutorial/


    jason
    hawaii
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