Moonbox M3 on black screen. Launcher not showing. all blank. Please HELP!
Hi guys, today my Moonbox M3 (black original) played up and I can't get to the main menu after the Moonbox logo. The blue main menu doesn't show up. I tried everything from unplugging everything and power on, tried a few times changed HDMI still no good. Every time it loads the Moonbox spinning logo then stays on black screen. I don;t know what to do as I bought the unit end of 2014 Dec, so its over a year old already, so the authorized seller is not helping. Can someone help and see what I can do to fix it? Can I get a firmware or factory reset the unit?
I am running into the same blank screen problem with my M3, same symtom as neonlight but after I opened mine, there is no white reset button. Cannot view the video you linked because it is marked private, do you or anyone have anyway I can reset the box? I already tried holding down the OK key on remote while plugging in the power, does not work.
Thanks in advance
The box is done, you need to buy another box. If your box is newly purchased, you need to ask the seller for replacement.
They probably feel your box reach the maturity and not allowing you use the box anymore.
neonlight: I have a photo of my moonbox viewed without the cover, but I don't know how to attach to this reply, tried the image button but no luck, do you have an email I can forwward it to? I can't seem to see a white reset button, maybe you can help me find it.
BTW: Since I cannot view Bigpapil's video, can someone tell me what the reset process was in it?
Anyhow if you managed to get it working....and have Cherrylive plus app. You need to then register here http://www.cherrytvplus.com/ with your MAC address