need help on tvpad 2

greenstonegreenstone Junior Member
edited November 2015 in Legacy TVPad
so my fathers tvpad 2 went down. and I figured restore to factory default and it will fit it. surely not the case!
The system says the user does not exist. How do I create a new user? I tried putting in the recent DNS number but that did not work. The guy in the lower right hand corner is grey. Also, I am not able to update the system either.

Many thanks in advance! Also, I'm really green to this thing.
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