Outage Information for: All other regions TVPad Users

padmanpadman Moderator
edited December 2015 in TVPad / BlueTV
Reserved
Post edited by padman on

Comments

  • ALAL Junior Member
    edited December 2015
    my tvPad3 cannot connect at all. I was told by friends in LA to change DNS to any one on the list. But when I tried to go to manual to change DNS, it asks me to input for IP address, Subnet Mask and Gateway? What should I do? HELP! Appreciate someone walking me through the steps to recover
  • remyremy Junior Member
    edited December 2015
    AL Wrote:
    > my tvPad3 cannot connect at all. I was told by
    > friends in LA to change DNS to any one on the
    > list. But when I tried to go to manual to change
    > DNS, it asks me to input for IP address, Subnet
    > Mask and Gateway? What should I do? HELP!
    > Appreciate someone walking me through the steps to
    > recover

    AL,
    where are you changing the DNS? If it's on the tvpad, those fields would autopopulate based on the auto settings; you would then navigate to the DNS field to change the DNS.
    I don't have a tvpad3, but the tvpad1,2& 4 all work the same way.
  • ALAL Junior Member
    edited December 2015
    Hi Remy

    tvpad 1,2 and 4 work that way but not the 3! once you go to manual you must fill in all the data, but if you change the dns and return to auto it resets the dns to the original setting
  • remyremy Junior Member
    edited December 2015
    AL,

    see if this post helps:
    http://tvpadtalk.com/3/31/how_to_change_dns_on_tvpad_3_and_4

    AL Wrote:
    > Hi Remy
    >
    > tvpad 1,2 and 4 work that way but not the 3! once
    > you go to manual you must fill in all the data,
    > but if you change the dns and return to auto it
    > resets the dns to the original setting
  • Mgwa1942Mgwa1942 Junior Member
    edited December 2015
    I will appreciate to get any help step by step to make my TV Pad in California working again !
  • fustratedfustrated TV Nuts
    edited December 2015
    Get a VPN
  • DookieDookie Member
    edited December 2015
    Stop telling ppl to get VPN, a lot of them don't even know how to set it up and will cause them more problems, if they delete any system files by accident, their tvpad will end in a brick. Not even a restore will help nor tvpad ppl.


    fustrated Wrote:
    > Get a VPN
  • gFawkesgFawkes Junior Member
    edited December 2015
    Mgwa1942,
    Have you had any luck yet?
  • padmanpadman Moderator
    edited December 2015
    How do you delete a system file if the tvpad isn't rooted ?

    Dookie Wrote:
    > Stop telling ppl to get VPN, a lot of them don't
    > even know how to set it up and will cause them
    > more problems, if they delete any system files by
    > accident, their tvpad will end in a brick. Not
    > even a restore will help nor tvpad ppl.
    >
    >
    > fustrated Wrote:
    >
    >
    > > Get a VPN
  • PinktvpadPinktvpad Junior Member
    edited December 2015
    Remy

    what DNS do you use for your tvpad 2. thanks,



    remy Wrote:
    > AL Wrote:
    >
    >
    > > my tvPad3 cannot connect at all. I was told by
    > > friends in LA to change DNS to any one on the
    > > list. But when I tried to go to manual to
    > change
    > > DNS, it asks me to input for IP address, Subnet
    > > Mask and Gateway? What should I do? HELP!
    > > Appreciate someone walking me through the steps
    > to
    > > recover
    >
    > AL,
    > where are you changing the DNS? If it's on the
    > tvpad, those fields would autopopulate based on
    > the auto settings; you would then navigate to the
    > DNS field to change the DNS.
    > I don't have a tvpad3, but the tvpad1,2& 4 all
    > work the same way.
  • remyremy Junior Member
    edited December 2015
    Pinktvpad,

    Currently, my tvpad2 is set to Auto using VPN. I could no longer get it to work without VPN,


    Pinktvpad Wrote:
    > Remy
    >
    > what DNS do you use for your tvpad 2. thanks,
    >
    >
    >
    > remy Wrote:
    >
    >
    > > AL Wrote:
    > >
    >
    >
    > >
    > > > my tvPad3 cannot connect at all. I was told
    > by
    > > > friends in LA to change DNS to any one on the
    > > > list. But when I tried to go to manual to
    > > change
    > > > DNS, it asks me to input for IP address,
    > Subnet
    > > > Mask and Gateway? What should I do? HELP!
    > > > Appreciate someone walking me through the
    > steps
    > > to
    > > > recover
    > >
    > > AL,
    > > where are you changing the DNS? If it's on the
    > > tvpad, those fields would autopopulate based on
    > > the auto settings; you would then navigate to
    > the
    > > DNS field to change the DNS.
    > > I don't have a tvpad3, but the tvpad1,2& 4 all
    > > work the same way.
  • DookieDookie Member
    edited December 2015
    There's a lot of ways to delete files in tvpad even if rooted, remember the program you posted for resetting VPN cache? That's one of them, file explorers also can.
    Not a lot of ppl know what they are doing like us, that's why I never suggest apps for others to use unless I knew it's safe for them.

    Edit: tvpad isn't really locked, no need to root.


    padman Wrote:

    > How do you delete a system file if the tvpad isn't
    > rooted ?
    >
    > Dookie Wrote:
    >
    >
    > > Stop telling ppl to get VPN, a lot of them
    > don't
    > > even know how to set it up and will cause them
    > > more problems, if they delete any system files
    > by
    > > accident, their tvpad will end in a brick. Not
    > > even a restore will help nor tvpad ppl.
    > >
    > >
    > > fustrated Wrote:
    > >
    >
    >
    > >
    > > > Get a VPN
  • padmanpadman Moderator
    edited December 2015
    Don't think I posted any app to reset the vpn cache.


    Dookie Wrote:
    > There's a lot of ways to delete files in tvpad
    > even if rooted, remember the program you posted
    > for resetting VPN cache? That's one of them, file
    > explorers also can.
    > Not a lot of ppl know what they are doing like us,
    > that's why I never suggest apps for others to use
    > unless I knew it's safe for them.
    >
    >
    > padman Wrote:
    >
    >
    > > How do you delete a system file if the tvpad
    > isn't
    > > rooted ?
    > >
    > > Dookie Wrote:
    > >
    >
    >
    > >
    > > > Stop telling ppl to get VPN, a lot of them
    > > don't
    > > > even know how to set it up and will cause
    > them
    > > > more problems, if they delete any system
    > files
    > > by
    > > > accident, their tvpad will end in a brick.
    > Not
    > > > even a restore will help nor tvpad ppl.
    > > >
    > > >
    > > > fustrated Wrote:
    > > >
    > >
    >
    >
    > >
    > > >
    > > > > Get a VPN
  • DookieDookie Member
    edited December 2015
    Maybe I remember it wrong, sry , but there was an app someone posted for clearing settings which is not right for everyone to use. It can BRICK their device if they delete the system file by accident. Which will end up not booting.



    padman Wrote:
    > Don't think I posted any app to reset the vpn
    > cache.
    >
    >
    > Dookie Wrote:
    >
    >
    > > There's a lot of ways to delete files in tvpad
    > > even if rooted, remember the program you posted
    > > for resetting VPN cache? That's one of them,
    > file
    > > explorers also can.
    > > Not a lot of ppl know what they are doing like
    > us,
    > > that's why I never suggest apps for others to
    > use
    > > unless I knew it's safe for them.
    > >
    > >
    > > padman Wrote:
    > >
    >
    >
    > >
    > > > How do you delete a system file if the tvpad
    > > isn't
    > > > rooted ?
    > > >
    > > > Dookie Wrote:
    > > >
    > >
    >
    >
    > >
    > > >
    > > > > Stop telling ppl to get VPN, a lot of them
    > > > don't
    > > > > even know how to set it up and will cause
    > > them
    > > > > more problems, if they delete any system
    > > files
    > > > by
    > > > > accident, their tvpad will end in a brick.
    > > Not
    > > > > even a restore will help nor tvpad ppl.
    > > > >
    > > > >
    > > > > fustrated Wrote:
    > > > >
    > > >
    > >
    >
    >
    > >
    > > >
    > > > >
    > > > > > Get a VPN
  • cheuk5cheuk5 Senior Member
    edited December 2015
    Dookie Wrote:
    > Maybe I remember it wrong, sry , but there was an
    > app someone posted for clearing settings which is
    > not right for everyone to use. It can BRICK their
    > device if they delete the system file by accident.
    > Which will end up not booting.
    >
    >
    >
    > padman Wrote:
    >
    >
    > > Don't think I posted any app to reset the vpn
    > > cache.
    > >
    > >
    > > Dookie Wrote:
    > >
    >
    >
    > >
    > > > There's a lot of ways to delete files in
    > tvpad
    > > > even if rooted, remember the program you
    > posted
    > > > for resetting VPN cache? That's one of them,
    > > file
    > > > explorers also can.
    > > > Not a lot of ppl know what they are doing
    > like
    > > us,
    > > > that's why I never suggest apps for others to
    > > use
    > > > unless I knew it's safe for them.
    > > >
    > > >
    > > > padman Wrote:
    > > >
    > >
    >
    >
    > >
    > > >
    > > > > How do you delete a system file if the
    > tvpad
    > > > isn't
    > > > > rooted ?
    > > > >
    > > > > Dookie Wrote:
    > > > >
    > > >
    > >
    >
    >
    > >
    > > >
    > > > >
    > > > > > Stop telling ppl to get VPN, a lot of
    > them
    > > > > don't
    > > > > > even know how to set it up and will cause
    > > > them
    > > > > > more problems, if they delete any system
    > > > files
    > > > > by
    > > > > > accident, their tvpad will end in a
    > brick.
    > > > Not
    > > > > > even a restore will help nor tvpad ppl.
    > > > > >
    > > > > >
    > > > > > fustrated Wrote:
    > > > > >
    > > > >
    > > >
    > >
    >
    >
    > >
    > > >
    > > > >
    > > > > >
    > > > > > > Get a VPN

    Wow! your sounds are realy to scared every body.........
  • fustratedfustrated TV Nuts
    edited December 2015
    Come on people, TVPad4 is an Android box. If you know how to clear cookie/cache/data on your smartphone (especially Android based phones), you will know how to use the app's data
    select an app, clear cache/data and that is it.

    Rule of thumb: if there is an app you don't recognize, or know that it is not app you installed, don't touch it.

    It is just that simple
  • BennyLamBennyLam TV Nuts
    edited December 2015
    It was me who suggested to use the Quick App Settings app to clean the VPN cache. Turned out, the app was not necessary and clear cache didn't help much. I hope no one had bricked his/her box because of my suggestion.

    I did accidentally found the way to bring up the official Android Settings Menu. Simply attach a mouse to the TVPad4, click and drag it down from the top right side of the screen. A window will appear to let you select the Settings, Wi-Fi and Location control panels.

    With the access to the Settings Menu, I was happy to disable the annoying button click sound. What a relief.

    Dookie Wrote:
    > Maybe I remember it wrong, sry , but there was an
    > app someone posted for clearing settings which is
    > not right for everyone to use. It can BRICK their
    > device if they delete the system file by accident.
    > Which will end up not booting.
    >
    >
    >
    > padman Wrote:
    >
    >
    > > Don't think I posted any app to reset the vpn
    > > cache.
    > >
  • fustratedfustrated TV Nuts
    edited December 2015
    BennyLam Wrote:
    > It was me who suggested to use the Quick App
    > Settings app to clean the VPN cache. Turned out,
    > the app was not necessary and clear cache didn't
    > help much. I hope no one had bricked his/her box
    > because of my suggestion.
    >
    > I did accidentally found the way to bring up the
    > official Android Settings Menu. Simply attach a
    > mouse to the TVPad4, click and drag it down from
    > the top right side of the screen. A window will
    > appear to let you select the Settings, Wi-Fi and
    > Location control panels.
    >
    > With the access to the Settings Menu, I was happy
    > to disable the annoying button click sound. What a
    > relief.
    >
    > Dookie Wrote:
    >
    >
    > > Maybe I remember it wrong, sry , but there was
    > an
    > > app someone posted for clearing settings which
    > is
    > > not right for everyone to use. It can BRICK
    > their
    > > device if they delete the system file by
    > accident.
    > > Which will end up not booting.
    > >
    > >
    > >
    > > padman Wrote:
    > >
    >
    >
    > >
    > > > Don't think I posted any app to reset the vpn
    > > > cache.
    > > >

    Awesome tip. I was able to turn off the annoying click sound as well, and set the device's date/time correctly
  • cheuk5cheuk5 Senior Member
    edited December 2015
    AL Wrote:
    > my tvPad3 cannot connect at all. I was told by
    > friends in LA to change DNS to any one on the
    > list. But when I tried to go to manual to change
    > DNS, it asks me to input for IP address, Subnet
    > Mask and Gateway? What should I do? HELP!
    > Appreciate someone walking me through the steps to
    > recover

    Ok it looks like your friend didn't give you a complete execute
    !, (If you use ethernet) go for automatic connect to internet then you will get IP address, Subnet
    > Mask and Gateway all numbers , copy all
    2.do it in manual and copy all number from 1.to IP address, Subnet
    > Mask and Gateway and change the DNS number you choose
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